IFAST Privacy Policy

IFAST is operated by IFAST Island Venture Group ("IFAST," "we," "our," or "us"), a business operating in the Turks and Caicos Islands.

We respect your privacy and are committed to protecting the personal information of customers, website visitors, app users, drivers, delivery providers, merchants, excursion operators, and other partners.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use the IFAST website, mobile application, transportation services, marketplace, food and grocery services, excursion booking services, payment features, and other IFAST services.

Website: ifasttci.net

Depending on how you interact with IFAST, we may collect:

Personal and Contact Information

• Name
• Email address
• Telephone number
• Account information
• Billing information
• Booking and order information
• Hotel, villa, resort, or accommodation information when necessary to provide a service
• Information you voluntarily provide to IFAST

Location and Transportation Information

When necessary to provide transportation, delivery, or other location-based services, we may process:

• Pickup location
• Drop-off location
• Delivery address
• Destination
• Trip information
• Device location where the user has granted permission

Users may control device-level location permissions through their device settings.

Booking and Order Information

We may collect information concerning:

• Taxi and transportation bookings
• Food and grocery orders
• Marketplace orders
• Excursion and activity bookings
• Number of passengers or participants
• Booking dates and times
• Pickup and destination information
• Special requests
• Booking or tracking numbers
• Merchant or service-provider information

Payment and Transaction Information

When a payment is made through IFAST, we may process information such as:

• Transaction amount
• Booking or order number
• Payment status
• Transaction date and time
• Billing information
• Payment-related identifiers

Payment card information may be collected and processed directly by our authorized payment processor, acquiring bank, or other payment-service provider.

Where payment processing is handled through an authorized third-party payment provider, IFAST does not intend to store complete card numbers or card security codes on its own systems.

Driver, Merchant and Partner Information

IFAST may collect additional information from drivers, fleet owners, delivery providers, merchants, excursion operators, and other partners, including:

• Identification documents
• Contact information
• Business information
• Business licenses
• Permits
• Vehicle information
• Insurance information
• Banking or payout information
• Documents required for verification, compliance, safety, or payment purposes

IFAST may use information to:

• Create and manage accounts
• Process transportation bookings
• Coordinate pickup and drop-off
• Process food, grocery, and marketplace orders
• Arrange excursion and activity bookings
• Connect customers with appropriate service providers
• Process and verify payments
• Send booking confirmations, receipts, invoices, and payment notifications
• Provide booking and order status updates
• Provide customer support
• Verify drivers, merchants, excursion operators, and other partners
• Detect and prevent fraud or unauthorized activity
• Improve IFAST products and services
• Maintain platform security
• Comply with applicable legal and regulatory requirements
• Protect IFAST, customers, partners, and service providers

IFAST does not sell customers' personal information.

We may share information when reasonably necessary to provide a requested service, including with:

• Taxi drivers and transportation providers
• Delivery providers
• Restaurants
• Grocery and marketplace merchants
• Excursion and activity operators
• Hotels, villas, or resorts when relevant to a booking
• Payment processors and financial institutions
• Technology, hosting, security, communications, and customer-support providers
• Professional advisers
• Government authorities, regulators, courts, or law enforcement where disclosure is legally required

Service providers should receive only information reasonably necessary to perform the relevant service.

Payments made through IFAST may be processed through authorized third-party payment processors, acquiring banks, or financial-service providers.

Those providers may process payment information according to their own privacy policies and security requirements.

IFAST may receive transaction information necessary to:

• Confirm payments
• Match payments with bookings or orders
• Issue receipts
• Administer refunds
• Maintain transaction records
• Detect fraud

Certain IFAST services, particularly transportation and delivery, depend on location information.

With appropriate device permissions, location information may be used to facilitate pickups, destinations, deliveries, trip coordination, and other location-based functionality.

Users may manage location permissions through their device settings.

Disabling location access may prevent some IFAST features from operating correctly.

The IFAST website may use cookies and similar technologies to:

• Operate essential website functions
• Maintain user sessions
• Remember preferences
• Improve website performance
• Understand how the website is used
• Protect against fraud and security threats
• Measure advertising or marketing effectiveness where applicable

Users may manage cookies through their browser settings. Disabling certain cookies may affect website functionality.

IFAST uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, destruction, or loss.

However, no internet transmission or electronic storage system can guarantee absolute security.

IFAST may retain information for as long as reasonably necessary to:

• Provide services
• Maintain booking and transaction records
• Meet accounting and tax requirements
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Meet legal or regulatory obligations

Information that is no longer reasonably required may be deleted or anonymized, subject to applicable retention obligations.

Subject to applicable law, users may contact IFAST to request:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of eligible information
• Information about how their information is being used
• Withdrawal of certain permissions or consent where applicable

Some information may need to be retained for legal, financial, fraud-prevention, security, or legitimate business purposes.

IFAST may send transactional communications concerning:

• Bookings
• Orders
• Payments
• Receipts
• Driver or delivery status
• Excursion confirmations
• Account activity
• Security
• Customer support

Where marketing communications are offered, users may be provided with a method to unsubscribe or modify their preferences.

IFAST services are not intended for children to independently make purchases, transportation bookings, or other transactions where they are not legally permitted to do so.

Where applicable, use of services by minors should be authorized or supervised by a parent, guardian, or responsible adult.

IFAST may provide access or links to independent merchants, transportation providers, excursion operators, payment services, and other third parties.

Those organizations may maintain their own privacy policies.

IFAST is not responsible for the independent privacy practices of third parties.

IFAST primarily facilitates services in the Turks and Caicos Islands, but customers may access IFAST and make bookings before arriving in the country.

Information may therefore be processed through technology and service providers located outside the customer's country.

Where applicable, IFAST will take reasonable measures regarding the handling and protection of such information.

IFAST may disclose information where reasonably necessary to:

• Comply with applicable law
• Respond to lawful government or regulatory requests
• Comply with court orders or legal proceedings
• Investigate fraud
• Protect the safety of customers, partners, employees, or the public
• Protect the legal rights and property of IFAST

IFAST Island Venture Group may update this Privacy Policy as our business, services, technology, payment arrangements, or legal obligations change.

The latest version will be published on the IFAST website with an updated revision date.

For privacy questions, requests, or concerns, contact:

IFAST Island Venture Group

Turks and Caicos Islands

Website: ifasttci.net

Email: info@ifasttci.net

© 2026 IFAST Island Venture Group. All rights reserved.